We have upgraded our support system to make responding to your queries faster and more efficient.
There are two parts to the upgrade.
Support email – Zendesk
We are now using Zendesk to handle our support email. Tickets are created for each email that we receive at firstname.lastname@example.org. With Zendesk we are able to track and monitor each ticket to make sure that your questions are always resolved.
Knowledge Base – Quandora
Quandora is a Q & A forum where you can search for already answered questions about our products. And if you can’t find an answer for what you are looking for, you can post a new question which will be answered either by one of us or by one of our community members.
If you have any questions about the upgrade, you know what to do 🙂